Refund Policy (Digital Downloads)

Last updated: 29/12/2025

Digital downloads and refunds

Due to the nature of digital downloads, we do not offer refunds once a download has been delivered, except where required by law.

Cancellation rights (UK/EU)

Under UK and EU consumer law, you usually have a 14-day right to cancel.

However, for digital content delivered immediately, you agree that by purchasing, you request immediate access to the download and acknowledge that you lose your right to cancel once the download is provided.

This consent is confirmed at checkout.

If something goes wrong

If you experience technical issues accessing your download, please contact stuartblackiept@gmail.com. We will do our best to resolve the issue promptly.

If a file is genuinely faulty or corrupted and we cannot provide a working version, we will offer a replacement or refund.